Discovery Guidance|Business Hours and Pricing|KOBE SUMA SEA WORLD OFFICIAL WEB SITE
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Business Hours and Pricing

Discovery Guidance

Bringing you closer to our sea friends

See it, touch it, feel it.
After an initial introduction,
get to know the sea animals even more.

Sea ​Turtle Communication

While listening to a lecture about sea turtles,
have a go at feeding a large sea turtle with tongs!

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Get inside the sea turtle enclosure and experience feeding the sea turtles while hearing all about their habitat and behavior.

Approx. 10 minutes per session
Price:
800 yen per session
Capacity:
Max. 10 people per session
Age:
8 and older
Place:
Sea Turtles on AquaLive 4th floor
Reception:
Information desk at Orca Stadium 1st floor

Notes for participants:

  • For safety reasons, only guests in 3rd grade of elementary school and above are allowed.
  • Please note that wheelchair users and those with children in 2nd grade or younger are not allowed to participate.
  • All participants (including accompanying persons) must purchase a ticket.

Notes:

  • This experience allows participants to enter the sea turtle beach and feed the turtles using tongs. (Note that touching the animals is not permitted)
  • The tour route involves walking on sand and crouching on sloped surfaces. For safety, heeled shoes and canes are not allowed.
  • For safety reasons, participants must be able to hear and respond to staff instructions and emergency announcements in real time.
  • Arriving after the check-in deadline will result in cancellation of your reservation. Please be advised that no refunds will be issued.
  • If your reservation is canceled due to late arrival, you cannot transfer to another time slot or join the experience once it is underway.
  • Same-day cancellations for personal reasons are not accepted.
  • If the program must be canceled due to unavoidable circumstances, notice will be sent to the email address provided at the time of booking.
  • The experience may be canceled at short notice due to weather or animal‑health conditions, even if you have not received a cancellation email.
  • Personal photography or video recording is not permitted during the experience.
  • Follow all instructions given by accompanying staff.
  • Parents and guardians are responsible for ensuring the safety of children in their care. 
  • Experience tickets go on sale 3 days before the admission date. (online members who have already purchased admission tickets may purchase experience tickets up to 7 days in advance)
  • Capacity is limited for each experience, and tickets cannot be purchased once the limit has been reached.
  • SEA WORLD may take photographs and video for use on its website, social media, promotional materials, and media coverage, and guests may appear in the background.
  • Admission to Kobe Suma Sea World must be purchased separately.

* For other details, please see the Buy Tickets page below.

Buy Tickets

AquaLive Backyard Tour

Take a tour through the aquarium's backyard, a place usually hidden from view for visitors, while hearing stories about the sea animals from an experienced aquarium guide.

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See what goes on behind the scenes at the aquarium with stories and explanations from aquarium staff. Get more from your visit with this watch-and-learn tour about the hidden workings of Kobe Suma Sea World.

Approx. 40 minutes per session
Price:
1,000 yen per person, 1-2 times/day.
* Depending on the season.
Capacity:
Max. 8 people per session
Age:
8 and older
Place:
AquaLive 1st floor
Reception:
Information desk at Orca Stadium 1st floor

Notes for participants:

  • For safety reasons, only guests in 3rd grade of elementary school and above are allowed.
  • Please note that wheelchair users and those with children in 2nd grade or younger are not allowed to participate.
  • All participants (including accompanying persons) must purchase a ticket.

Notes:

  • This behind-the-scenes aquarium tour does not allow participants to touch or feed the animals.
  • The tour route involves stairs, tight spaces, and areas that may be slippery. For safety, heeled shoes and canes are not allowed.
  • For safety reasons, participants must be able to hear and respond to staff instructions and emergency announcements in real time.
  • Arriving after the scheduled start time will result in cancellation of your reservation. Please be advised that no refunds will be issued.
  • If your reservation is canceled due to late arrival, you cannot transfer to another time slot or join the experience once it is underway.
  • Same-day cancellations for personal reasons are not accepted.
  • If the program must be canceled due to unavoidable circumstances, notice will be sent to the email address provided at the time of booking.
  • In rare cases, the experience may be canceled at short notice due to animal health concerns, even if you have not received a cancellation email.
  • Photography is not permitted during the experience.
  • Follow all instructions given by accompanying staff.
  • Parents and guardians are responsible for ensuring the safety of children in their care.
  • Experience tickets go on sale 3 days before the admission date. (online members who have already purchased admission tickets may purchase experience tickets up to 7 days in advance)
  • Capacity is limited for each experience, and tickets cannot be purchased once the limit has been reached.
  • SEA WORLD may take photographs and video for use on its website, social media, promotional materials, and media coverage, and guests may appear in the background.
  • Admission to Kobe Suma Sea World must be purchased separately.

* For other details, please see the Buy Tickets page below.

Buy Tickets

Dolphin Communication

Have fun learning about dolphins and how they live from a dolphin trainer with this dazzling dolphin experience!

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See the dolphins up close and interact with them at Dolphin Beach, not normally open to the public. Enjoy getting to know the dolphins and their different personalities.

Details:
Explanation by trainer, petting experience and photo
Price:
2,000 yen per person
Capacity:
Max. 12 people per session
Age:
10 and older, minimum height 130cm
Place:
Dolphin Beach at Dolphin Stadium 2nd floor
Reception:  
Information desk at Orca Stadium 1st floor
What to bring:
Towel
* Chest waders are available. Swimsuits and boots not required.

Notes for participants:

  • To ensure safety, this experience is only available to customers aged 10 or older, and over 130cm tall.
  • Please note that this experience is not available for those in wheelchairs, pregnant women, or those with children under the age of 9.
  • All participants (including accompanying persons) must purchase a ticket.

Notes:

  • This experience includes an educational session and an opportunity to interact with dolphins. Note, however, that feeding is not allowed.
  • Waterproof waders must be worn over clothing during the experience. Be sure to bring a spare pair of socks and a towel.
  • For safety reasons, participants must be able to hear and respond to staff instructions and emergency announcements in real time.
  • Arriving after the check-in deadline will result in cancellation of your reservation. Please be advised that no refunds will be issued.
  • All accessories must be removed before the experience begins.
  • If your reservation is canceled due to late arrival, you cannot transfer to another time slot or join the experience once it is underway.
  • Same-day cancellations for personal reasons are not accepted.
  • If the program must be canceled due to unavoidable circumstances, notice will be sent to the email address provided at the time of booking.
  • The experience may be canceled at short notice due to weather or animal‑health conditions, even if you have not received a cancellation email.
  • Personal photography or video recording is not permitted during the experience.
  • Follow all instructions given by accompanying staff.
  • Parents and guardians are responsible for ensuring the safety of children in their care.
  • Experience tickets go on sale 3 days before the admission date. (online members who have already purchased admission tickets may purchase experience tickets up to 7 days in advance)
  • Capacity is limited for each experience, and tickets cannot be purchased once the limit has been reached.
  • SEA WORLD may take photographs and video for use on its website, social media, promotional materials, and media coverage, and guests may appear in the background.
  • Admission to Kobe Suma Sea World must be purchased separately.

* For other details, please see the Buy Tickets page below.

Buy Tickets
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